ONGOING UNLIMITED SUPPORT
Smarter control. Safer operations.
CoStream connects to any device, system, and data source across your operation — delivering a live, unified view of what's happening right now. With support for legacy hardware, modern IoT devices, cellular and satellite networks, and cloud-to-cloud integrations, CoStream ensures every asset stays visible, every signal gets read, and every team has the data they need to make confident decisions.
Support That Works the Way You Do
Your team, on the line
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When you call CoStream, you reach the people who know your system inside and out. We even call you back if you ring and hang up, because we know operators do not leave voicemails.
Real-time resolution
Notice something off during your rounds? Call us right then. There is no punch list to maintain and nothing to remember for the next site visit. Small issues get handled the moment you spot them, before they become big ones.
Fluent in OT and IT
Our specialty is operational technology, but we speak IT fluently. We work directly with your IT staff and service providers, translating between both worlds so nothing gets lost in the middle.
Troubleshooting and warm handoffs
We know how your system works, so when something is not behaving, we help you get to the root of it. And when a problem calls for an equipment manufacturer or outside service provider, we broker the escalation and hand them everything they need to arrive prepared. You get resolutions without the runaround.
A standing rhythm
Support is not just reactive. Recurring check-in meetings give your team a regular forum to raise questions, review how the system is running, and plan what comes next.
What unlimited means
If it can be done safely and effectively by our remote team, it is included in your service. That covers the everyday questions, adjustments, and fixes that keep your operation running smoothly. When a need goes beyond that, such as work that requires someone on site or a new platform feature built on your timeline, we will scope it clearly with you before anything moves forward. No surprises, ever.